General

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Black camera

    When I try to take a photo/video the screen goes to the camera and turns black ???

    2 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      completed  ·  0 comments  ·  Admin →
    • Slow videos

      Videos are slow and wont load...

      2 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        completed  ·  0 comments  ·  Admin →
      • Not able to upload video

        App crashes after about 5 minutes of "compressing" a 10 second video. iOS10

        2 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          completed  ·  1 comment  ·  Admin →
        • Hash Tags! #

          When will hash tags start to work?

          2 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            completed  ·  1 comment  ·  Admin →
          • 1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  Admin →
            • Can't join group invite

              I can't accept an invite to a group. Every time I go to it through my inbox it crashes the app.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                completed  ·  0 comments  ·  Admin →
              • 1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  completed  ·  0 comments  ·  Admin →
                • Auto Tracking/Tracing

                  There is another app out there that actually will auto trace the ball from your video. You guys should seriously consider implementing that. It's too hard to get the tracer just right by hand.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Can't save a copy in camera roll?

                    I hit save a copy before finishing the edit but didn't go into my camera roll.

                    2 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      completed  ·  1 comment  ·  Admin →
                    • How to video

                      I can't figure out how to work this app.
                      How do you video? I don't see that option. Do you video within the app? All I can do is see other people's videos

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • 4 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • 2 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Basic functionality

                            This app is insanely hard to use, I haven't been able to figure out how to post a video at all. Surprisingly, there's not even a frequently asked questions section. I can't understand why that would be the case when the app is laid out this way???

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)

                              Jason,

                              Thanks for your feedback. We are actually in the process of adding an FAQ’s section that will address questions like this.

                              To post a video you will tap “create”, then upload a video. If you want to add a tracer, select “ball tracer” on the bottom bar after uploading a video. For more tips check out our blog: https://blog.gottagolf.com/2016/10/11/ball-tracer-tips/ and see our step by step here: https://blog.gottagolf.com/2015/09/02/ball-tracer-step-by-step-guide/

                              Thanks again for the comment, sorry for the confusion, and please feel free to email me (clint@gottagolf.com) with any additional feedback.

                            • How to use app?

                              I'm not able to take video only photos... How do I actually use this app?

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)

                                Hi Jason and Fausto!

                                Thanks for reaching out. We’re happy to help.

                                To use the ball tracer you will tap “create”, then upload a video, then select “ball tracer” to add a tracer to your video. For more tips check out our blog: https://blog.gottagolf.com/2016/10/11/ball-tracer-tips/ and see our step by step here: https://blog.gottagolf.com/2015/09/02/ball-tracer-step-by-step-guide/

                                Let us know if you have any other questions, feel free to email me directly clint@gottagolf.com as well!

                              • Older videos won't load

                                And by older I merely mean starting with yesterday. Seems like it can only handle a few videos before it crashes

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Saved video

                                  I created a video and clicked the Save A Copy button, but now can't find the video. Where is it stored?

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Save to camera roll

                                    How do I save a video to my camera roll?

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)

                                      Hi Mason! You can save to your camera roll by tapping “save a copy” from the preview screen (where you pick a tracer style). In the next version we will also save a copy of everything you post by default. Thanks for reaching out and let us know if you have any other questions or feedback!

                                    • Export?

                                      Is there a way to export the video to my phone after posting it?

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Admin →
                                      • Updates

                                        Need to update the page a little more. Have players looking for players to play back in May, September. That pages needs to update automatically for that month/day. So someone doesn't have to scroll thru all those dates.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          completed  ·  0 comments  ·  Admin →
                                        • Password

                                          How do you reset your password?

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1
                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base